The Leak Detection Company are experts in Utility Location, GIS and Subsurface Leak Detection. Our passionate and professional technicians have extensive experience in all things underground, and we’re ready to assist where and when you need us.
Ground Penetrating Radar (GPR) is a safe, non-invasive way to “see” what’s under the ground without digging. By sending high-frequency radio signals into the surface and measuring how they bounce back, we can locate buried utilities, structural features, and other
Before starting any excavation or construction work, knowing exactly what’s underground is crucial. If you don’t identify cables, pipes, and other buried services before digging, you risk serious injury, expensive repairs, and major project delays. Utility Location Services give you
Before starting any digging or excavation work, it’s important to know exactly what’s underground. Hitting a buried service is rarely good news – and it certainly won’t be buried treasure. Striking power cables, water lines, or fibre can be costly,
Disclaimer – Please Read Before Engagement
This agreement outlines the terms under which The Leak Detection Company provides underground water leak detection services to the person or organisation engaging us (“you”).
You acknowledge that our services are designed to assist with the identification of potential underground water leaks and buried services. While The Leak Detection Company utilises the latest technology and industry-accepted best practices for underground leak detection, we cannot guarantee a detection survey will result in the positive location of any/all leaks. This is subject to several factors that are out of our control, including but not limited to ground conditions, external noise sources, pipe/leak depth and leak size/volume.
No assurance can be given about the exact location of any underground leak or utility identified by The Leak Detection Company. The only way to confirm any such finding is through visual verification. (Refer: AS 5488.1.2019 – Subsurface Utility Engineering (SUE), Quality Level A).
The accuracy of our detection tools and techniques can vary. Any positions or depths indicated should not be considered exact. You are responsible for confirming all positions and depths using hand digging or hydro excavation methods prior to any mechanical excavation.
The Leak Detection Company accepts no responsibility for any damage, disruption, or harm caused to underground services, or for any injury, financial loss, or other consequences resulting from such incidents—whether affecting you or any other party such as contractors, owners, customers, service providers, councils, or others. You agree to fully indemnify The Leak Detection Company against all such claims, damages, and associated costs.
If, despite the above, any liability does arise on the part of The Leak Detection Company (in contract, tort, or otherwise), that liability will be limited to the total amount paid by you for our services. We are not liable for loss of income, contracts, business opportunities, or any indirect or consequential damages.
These limitations and protections extend to all staff, agents, officers, and contractors of The Leak Detection Company.
You acknowledge that this document forms the entire agreement between you and The Leak Detection Company, and no other terms, representations, or assurances—unless documented here—are part of the agreement.
Non-account holders: Payment is due immediately upon completion of the job or site visit. Payment can be made on-site by cash, EFTPOS, or credit card, unless prior arrangements have been made.
Account holders: Payment is due by the 20th of the month following the invoice date.
Overdue accounts: A 25% interest fee will be added, and a new invoice issued. Any costs incurred in recovering the debt will be charged to the account holder.
Bank Account for Payment:
ASB – 12-3456-7890-01
Any concerns or disputes about an invoice must be raised with The Leak Detection Company within 7 days of either the site visit or receipt of the invoice.
